1. Acceptance of Terms

By accessing and using the Kazeenat Al Oud website (“the Website”), you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please refrain from using the Website.

2. Online Ordering

2.1 Product Information: Kazeenat Al Oud strives to provide accurate product descriptions and images. However, we do not guarantee the accuracy, completeness, or reliability of product information.

2.2 Order Confirmation: Upon placing an order, you will receive an email confirmation with the details of your order. This confirmation does not signify our acceptance of your order, but rather confirms that we have received it.

3. Pricing and Payment

3.1 Prices: All prices on the Website are in [currency] and are inclusive of applicable taxes. Kazeenat Al Oud reserves the right to adjust prices at any time.

3.2 Payment: Payments can be made online through secure payment gateways or through cash on delivery. Kazeenat Al Oud ensures the security of online transactions but is not responsible for any issues arising from third-party payment gateways.

4. Shipping and Delivery

4.1 Shipping Policy: Kazeenat Al Oud ships to [list of countries] and offers various shipping options. Shipping costs and estimated delivery times are provided during the checkout process.

4.2 Delays: While we make every effort to deliver orders on time, Kazeenat Al Oud is not responsible for delays caused by external factors such as customs clearance, transportation issues, or unforeseen circumstances.

5. Returns and Refunds

5.1 Return Policy: Kazeenat Al Oud accepts returns within [number] days of the delivery date. Products must be in their original condition with all packaging intact.

5.2 Refunds: Refunds will be processed within [number] days of receiving the returned product. Shipping costs are non-refundable.

6. User Accounts

6.1 Account Security: You are responsible for maintaining the confidentiality of your account information and password. Notify Kazeenat Al Oud immediately of any unauthorized use of your account.

7. Limitation of Liability

Kazeenat Al Oud is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the Website or the purchase of products.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Abu Dhabi, United Arab Emirates.

9. Contact Information

For any inquiries or concerns, please contact Kazeenat Al Oud at info@kazeenataloud.com or +971 2 666 0499.

By using the Kazeenat Al Oud website, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Last Updated: [19/01/2024]